Privacy Policy

Shaadiwali.com is an online matrimonial portal endeavouring constantly to provide you with matrimonial services. This Privacy Policy applies to all websites and mobile applications operated under Shaadiwali.com.

By accessing or using our website or apps and/or by providing your information, you consent to the collection, use, storage, processing and sharing of your information in accordance with this Privacy Policy. If you do not agree, please do not use or access the website or apps.

Information We Collect

The information we collect from users may include but is not limited to:

• Name, email address, phone/mobile number
• Date of birth, gender, educational qualifications
• Photographs and profile videos uploaded by users
• Address, PIN/ZIP code
• Identity proof documents voluntarily submitted for verification
• Login credentials and authentication data
• Device information, IP address, log files, geographic location

We use secure servers for payment transactions. Cookies are used to store login information and improve user experience. Third-party cookies may also be used, which are beyond our control.

How We Use Your Information

• User authentication and account access
• Profile verification and fraud prevention
• Improving website/app performance and user experience
• Data analysis, usage trends and marketing research
• Legal compliance and enforcement of agreements

For European Union (EU) Users

If you are located in the European Union, you have the right to access, update, withdraw consent, or request deletion of your personal information subject to applicable laws. Your data may be stored outside the EU including in India with appropriate safeguards in place.

Requests related to EU data rights can be made by emailing care@shaadiwali.com .

Information Sharing

We may share your information with our affiliates, subsidiaries, payment gateways, anti-fraud service providers, or law enforcement agencies where required by law. In the event of a merger, acquisition, or asset sale, user data may be transferred accordingly.

Data Retention

We retain your personal information as long as you use our services, and as necessary to comply with legal obligations, resolve disputes, enforce agreements, or pursue legitimate business interests.

Security Measures

We implement appropriate organizational and technical security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

Changes to This Policy

Shaadiwali.com may update this Privacy Policy from time to time without prior notice. Changes will be reflected on this page.

Grievance Officer

Name: Mr. Akhilesh Sharma

Address: Shaadiwali.com, 267/500, Pratap Nagar, Jaipur – 302033

Email: care@shaadiwali.com

Available Monday to Saturday (10:00 AM – 6:00 PM IST), excluding Sundays and public holidays.